How to present Customer Service on a resume
When applying for a customer service job, it’s important to include your qualifications and experience in your resume. A well-written resume will make huge difference when you apply for the job you want. Here at Devonport Resume, we specialize in offering resume writing services to assist you in standing out the competition. In this article, we’ll provide tips on how to present the quality of service you provide on your resume.
- Use action verbsin talking about your experience with customer service using action verbs, such as "assisted," "resolved," or "responded." These verbs show that you have actively been involved in the work of customer service and have seen results.
- Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed a team of customers service representatives and took care of complaints from customers."
- Give metrics: Include pertinent indicators such as satisfaction rates to prove your effectiveness. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
- Create a custom resume by tailoring your resume for the customer service position you’re applying for. Highlight your skills and experiences which are most relevant for the position.
- Proofread and seek professional help Check your resume for errors before making it available to ensure it’s not erroneous. If you require assistance, consider seeking professional help with Devonport Resume.
If you follow these guidelines, you can create your own customer service resume which effectively highlights your relevant experience as well as your skills. Make sure to adapt your resume to the job that you’re applying for and make sure you proofread it prior to submitting it. Devonport Resume can also assist you in creating a successful resume that showcases your skills and expertise.
