How to present Customer Service on a resume
When applying for a customer service position, you must be sure to emphasize your relevant qualifications and experience in your resume. A professionally written resume can make the difference in getting the job that you desire. In Devonport Resume, we specialize in resume writing to make you stand out from the competition. In this post, we’ll discuss tips on how to describe the quality of service you provide on your resume.
- Use action verbs. When you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and have achieved results.
- Include specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed a team of customer service reps and dealt with customer complaints."
- Provide metrics: Include relevant metrics like customer satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Create a custom resume by tailoring your resume to the specific customer service job you’re applying for. Highlight the abilities and experience that are most relevant to the job.
- Check your resume for errors and seek help from a professional Check your resume for errors before making it available to ensure it’s error-free. If you need assistance look into professional help by contacting Devonport Resume.
If you follow these advices that you will be able to craft an effective customer service resume that effectively highlights your relevant experiences and abilities. Be sure to adapt your resume to the job that you’re applying for and be sure to proofread your resume prior to submitting it. Devonport Resume can also assist you in creating a successful resume that displays your capabilities and work experience.
