How to present Customer Service on a Resume
When applying for a client service job, it’s important to highlight your relevant knowledge and experience in your resume. A well-written resume will make significant difference in obtaining the job that you desire. In Devonport Resume, we specialize in resume writing to ensure that you stand out your competition. In this post, we’ll discuss tips on how to present customer service in a resume.
- Use action verbs: When you are describing your customer experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively engaged in your customer service activities and are able to show results.
- Be specific about your job duties and responsibilities: Be precise in describing your customer service experience. Instead of saying "worked in customer service," you should say "managed an entire team of customer service representatives and took care of complaints from customers."
- Use metrics: Provide relevant metrics such as customer satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the experience and skills which are relevant to the job.
- Check your resume for errors and seek help from a professional Before you submit your resume, proofread it. making it available to ensure it’s error-free. If you require help, consider seeking professional help at Devonport Resume.
If you follow these advices, you can create a resume for customer service that effectively highlights your experience and skills. Make sure to tailor your resume to the specific job you’re applying for and make sure you proofread it prior to submitting it. Devonport Resume can also assist in creating a professional resume that displays your capabilities and expertise.
