How to present Customer Service on a Resume

Posted by Devonport Resume on 4 Dec 2024

When applying for a customer service job, it’s essential to highlight your relevant experience and skills in your resume. A well-written resume can make a big difference in getting the job you’ve been hoping for. The team at Devonport Resume, we specialize in resume writing to help you stand out from the competition. In this post, we’ll discuss tips on how to describe the quality of service you provide on your resume.

  1. Use action verbsin talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and have seen results.
  2. Incorporate specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service," you should say "managed the customer service representatives and took care of customer complaints."
  3. Incorporate relevant indicators such as satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% through effective solutions to problems."
  4. Customize your resume: tailor your resume for the customer service position you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
  5. Proofread and seek professional help Check your resume for errors before sending it out to ensure it’s error-free. If you need help take advice from a professional by contacting Devonport Resume.

If you follow these advices and guidelines, you can write a customer service resume that effectively highlights your relevant experience and abilities. Remember to tailor your resume to the specific job you’re applying for , and check it for errors before submitting it. Devonport Resume can also assist you in creating an effective resume that showcases your skills and experience.

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