How to Describe Customer Service on a Resume
When you are applying for a customer service position, you must be sure to list your relevant experience and skills on your resume. A well-written and professional resume can make an enormous difference in getting the job that you desire. We at Devonport Resume, we specialize in offering resume writing services to aid you in standing out from the crowd. In this article, we’ll explain how to present customer service in a resume.
- Utilize action verbs: When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs demonstrate that you are actively involved in customer service work and have seen results.
- Be specific about your job duties and responsibilities: Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," mention that you "managed a team of customer service agents and handled complaints from customers."
- Give metrics: Include pertinent metrics like customer satisfaction rates to demonstrate your contribution. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Tailor your resume: Tailor your resume to fit the customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Make sure you proofread your resume and get professional assistance You should proofread your resume prior to submitting it to ensure that there are no errors. If you need assistance take advice from a professional from Devonport Resume.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant experiences and capabilities. Be sure to modify your resume to fit the specific job that you’re applying for and make sure you proofread it prior to submitting it. Devonport Resume can also assist in creating a professional resume that displays your capabilities and work experience.
