How to describe customer service on a Resume
When you are applying for a customer service job, it’s important to list your relevant knowledge and experience in your resume. A well-written resume can make a huge difference when you apply for the job you’ve been hoping for. At Devonport Resume, we specialize in offering professional resume writing services to ensure that you stand out the rest of the applicants. In this article, we will discuss tips on how to write about the quality of service you provide on your resume.
- Utilize action verbs: When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in your work with customers and are able to show results.
- Include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service," write "managed the customer service reps and dealt with customer complaints."
- Offer metrics: Include relevant metrics such as customer satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% by using effective strategies for solving problems."
- Customize your resume: tailor your resume for the job you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Proofread and seek professional help Before you submit your resume, proofread it. uploading it to ensure the resume is error-free. If you need help seek professional assistance from Devonport Resume.
If you follow these advices by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant work experience and capabilities. Remember to tailor your resume to the specific job you’re applying to and make sure you proofread it prior to submitting it. Devonport Resume can also assist in creating a professional resume that highlights your abilities as well as your experience.
