How to Write a Good Customer Service Resume
Making a professional customer service resume or CV (Curriculum Vitae) requires highlighting your relevant expertise and experiences. A well-written resume and a professional cover letter, along with an impressive LinkedIn profile, could make a an enormous difference when applying for a job. We at Devonport Resume, we specialize in providing resume and CV writing services along with cover letter writing services and LinkedIn profile optimization to make one standout from the crowd. In this article, we’ll discuss how to write about customer service on your resume or CV, demonstrate how you can demonstrate your skills in customer service on a resume or CV, and provide tips for writing about customer service expertise.
How to describe the quality of service you provide on an application or resume:
When describing your customer-service experience, focus on specific job duties and responsibilities. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant measures, such as customer satisfaction ratings, to demonstrate your impact.
How to show the customer service skills on a resume or CV:
Alongside describing your experience, it’s important to emphasize specific skills that are relevant to customer service, including communicating and problem-solving skills. Include any relevant certificates or training like a customer service class or a certificate in a specific customer service software.
What should I write about in regards to customer skills in service?
When writing about customer service skills, focus on the most essential and pertinent skills to the position you’re applying to. For example, if your job involves a lot phone contact, make sure you highlight your skills and experience in customer service via phone.
What do I do to write my customer service experience?
When you write about your customer service experience, use specific examples and quantify your successes. For example, instead of using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 clients per day with their inquiries, resulting in a 95% percent satisfaction."
By following these tips that you will be able to craft your customer service resume Cover letter and LinkedIn profile that shows your relevant experience and skills which makes you a great candidate for customer service positions. Be sure the need to check your resume or your CV or cover letter prior to the submission and also think about getting help from a professional Devonport Resume if you need assistance.
