How to Write a Good Customer Service Resume
Making a professional customer service resume or CV (Curriculum Vitae) will require you to highlight your relevant qualifications and experience. A well-written CV or resume along with a solid cover letter, in addition to an impressive LinkedIn profile, can make a big difference in getting a job. We at Devonport Resume, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to help to stand apart from the crowd. In this article, we’ll review how to portray the quality of service you provide on your resume or CV, demonstrate your customer service abilities on a CV or resume, and provide tips for writing about customer service expertise.
How do you describe the quality of service you provide on an application or resume:
In describing your customer service experience, emphasize specific job duties and responsibilities. Use action verbs such as "assisted," "resolved," or "responded," to describe your job. Additionally, include any relevant indicators, such as customer satisfaction ratings, to illustrate your impact.
How do you show your customer service abilities on a resume or CV:
Alongside the description of your experience, it’s important to emphasize specific skills relevant to customer service, like communication and problem-solving abilities. Include any relevant certifications or training that you have, for instance, a client service class or a certificate with a particular customer care software.
What should I write about customer service skills:
When you write about your customer service abilities, concentrate on the most crucial and relevant skills needed for the position you’re applying to. For instance, if the job involves a lot of phone contact, make sure you highlight your experiences and expertise in phone customer service.
How can I document the customer experience I had?
If you are writing about your customers service experience, you should use specific examples and quantify your achievements. For instance, instead writing "Helped customers with their inquiries," say "Assisted an average of 50 customers a day with their inquiries, resulting in a 95% percent satisfaction."
With these suggestions by following these guidelines, you can build your customer service resume the cover letter, CV, and LinkedIn profile that highlights your skills and experience, making you a strong candidate for customer service roles. Be sure that you proofread and edit your resume or letters of cover before submitting it and consider getting help from a professional Devonport Resume if you need assistance.
