How To Write a Customer Service Resume
An effective customer-service resume or CV (Curriculum Vitae) should highlight your pertinent experience and skills. A well-written resume or CV and a strong cover letter, as well as an impressive LinkedIn profilecan make a a big difference in getting an interview. We at Devonport Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help you stand out from the crowd. In this article, we’ll detail how to convey the customer service aspect on a resume or CV, highlight capabilities in customer service on your resume or CV and offer tips on what to write about customer service abilities.
How to describe customer service on the resume or CV:
When you are describing your service to customers experience, emphasize specific work duties and responsibilities. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your job. Include any relevant indicators, such as customer satisfaction ratings, to demonstrate the impact you have made.
How do you present customer service capabilities on a CV or resume:
Alongside describing your experience, be sure to include specific skills that are relevant to customer service. These include communicating and problem-solving skills. Include any relevant certifications or training for example, a customer service course or a certification with a particular customer care software.
What should I write about when it comes to customer Service skills?
When writing about customer service abilities, concentrate on the most crucial and relevant abilities for the job you’re applying for. For example, if your job involves a lot of phone communications, you should highlight your skills and experience for customer service by phone.
How do I record my customer service experience?
When writing about your customer service experience, make sure you use specific examples and measure your successes. For instance, instead using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 customers per day with their questions, which resulted in a 90% satisfied rate."
If you follow these guidelines follow these suggestions to create your customer service resume your CV and cover letters and LinkedIn profile that shows your skills and experience that make you an ideal potential candidate for roles in customer service. Be sure to proofread your resume, your CV or cover letter before the submission and also think about soliciting help from an expert at Devonport Resume if you need assistance.
