How to present Customer Service on a Resume
When trying to get a customer service position, you must be sure to highlight your relevant knowledge and experience on your resume. A well-written resume will make significant difference in obtaining the job you want. Here at Devonport Resume, we specialize in resume writing to help you stand out from the crowd. In this post, we’ll explain how to write about the customer service aspect of your resume.
- Use action verbs. When describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service work and have achieved results.
- Include specific job duties and responsibilities. Be clear when describing your customer service experience. Instead of declaring that you "worked in customer service," write "managed a team of customer service representatives and handled customer complaints."
- Use metrics: Provide relevant indicators such as satisfaction rates to prove the effect of your efforts. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Create a custom resume by tailoring your resume to match the customer service position that you’re applying for. Highlight your skills and experiences that are relevant to the position.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before submitting it to ensure that there are no errors. If you need help seek professional assistance through Devonport Resume.
With these suggestions by following these guidelines, you can build a resume for customer service that effectively highlights your relevant work experience as well as your skills. Remember to modify your resume to fit the job you’re applying for , and check it for errors before submitting it. Devonport Resume can also assist you in creating an effective resume that highlights your abilities and work experience.
