How to describe customer service on a resume

Posted by Devonport Resume on 12 Dec 2025

When applying for a client service position, it’s crucial to showcase your relevant qualifications and experience on your resume. A well-written and professional resume can make a big difference in getting the job you’ve been hoping for. In Devonport Resume, we specialize in resume writing to aid you in standing out from the rest of the applicants. In this post, we’ll go over tips on how to present customer service in a resume.

  1. Utilize action verbs: When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in customer service and have achieved results.
  2. Make sure to include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service," mention that you "managed a team of customer service reps and handled complaints from customers."
  3. Give metrics: Include pertinent indicators such as satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% through efficient method of problem-solving."
  4. Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to uploading it to ensure it’s error-free. If you require help take advice from a professional with Devonport Resume.

Following these steps, you can create an effective customer service resume that effectively highlights your relevant experiences and expertise. Be sure to modify your resume to fit the job you’re applying to and be sure to proofread your resume prior to submitting it. Devonport Resume can also assist you in creating a successful resume that showcases your skills and expertise.

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How to Describe Customer Service on a resume

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