How to Describe Customer Service on a Resume

Posted by Devonport Resume on 26 Aug 2024

When seeking a customer service job, it is essential to list your relevant knowledge and experience on your resume. A professionally written resume can make significant difference in obtaining the job you’re looking for. We at Devonport Resume, we specialize in resume writing to make you stand out from your competitors. In this article, we’ll provide tips on how to talk about the level of customer service in your resume.

  1. Utilize action verbs: When explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service work and achieved the desired results.
  2. Include specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed the team of customer service representatives and handled complaints from customers."
  3. Give metrics: Include pertinent metrics such as customer satisfaction ratings to show your impact. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
  4. Customize your resume: tailor your resume according to the job you’re applying for. Highlight your skills and experiences that are relevant to the job.
  5. Ask for professional help and proofread Before you submit your resume, proofread it. uploading it to ensure it’s not erroneous. If you need assistance you can seek help from a professional through Devonport Resume.

By following these tips follow these suggestions to create an effective customer service resume that effectively highlights your relevant work experience and expertise. Be sure to make your resume specific to the specific job you’re applying for , and to proofread it before submitting it. Devonport Resume can also assist you in creating a successful resume that highlights your abilities and experiences.

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How to Describe Customer Service on a resume

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