How to Describe Customer Service on a resume
When trying to get a customer service job, it’s important to emphasize your relevant expertise and experiences in your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. Here at Devonport Resume, we specialize in offering resume writing services to help you stand out from the rest of the applicants. In this article, we’ll discuss tips on how to talk about the customer service aspect of your resume.
- Utilize action verbs when discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest how you’ve actively engaged in your customer service activities and have achieved results.
- Include specific job duties and responsibilities. Be precise when describing your service experience. Instead of using the phrase "worked in customer service," use the phrase "managed an entire team of customer service representatives and handled customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
- Tailor your resume: Tailor your resume according to the customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the position.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to you submit it to ensure it’s not erroneous. If you need assistance seek professional assistance through Devonport Resume.
If you follow these advices that you will be able to craft a resume for customer service that effectively highlights your relevant work experience and expertise. Make sure to make your resume specific to the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Devonport Resume can also assist you in creating an effective resume that showcases your skills and expertise.
