How do you describe Customer Service on a Resume
When applying for a customer service position, you must be sure to include your expertise and experiences in your resume. A well-written resume can make a a big difference in getting the job you’ve been hoping for. The team at Devonport Resume, we specialize in writing resumes to make you stand out from the crowd. In this article, we’ll provide tips on how to write about the quality of service you provide on your resume.
- Utilize action verbs: When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in your work with customers and have achieved results.
- Include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of using the phrase "worked in customer service," use the phrase "managed a team of customers service agents and handled complaints from customers."
- Provide metrics: Include relevant metrics like customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Customize your resume: tailor your resume to fit the customer service position that you’re applying for. Highlight your skills and experiences which are most relevant for the position.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before making it available to ensure it’s error-free. If you need help you can seek help from a professional with Devonport Resume.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your relevant work experience and skills. Make sure you make your resume specific to the job you’re applying for , and be sure to proofread your resume prior to submitting it. Devonport Resume can also assist you in creating an effective resume that showcases your skills and experiences.
